New Employee Spotlight Welcome to ASP!

Mitali Rajput

We are delighted to introduce our new HR Administrator, Mitali Rajput. Mitali joined the HR team in February 2024 to provide invaluable support to our Residential and Commercial division.

Mitali brings a wealth of knowledge and practical experience to ASP. She holds a Postgraduate Diploma in Business Management – Human Resources from Lambton College and a Bachelor’s in Management Studies from The University of Mumbai.

Her recent role as an HR and Recruitment Intern at a well-known recruitment agency has equipped her with a diverse skill set. In her experience, Mitali successfully managed employee records, ensuring accuracy and timely updates. She played a key role in supporting the recruitment process, showcasing her expertise in onboarding new team members seamlessly.

In her role at ASP, Mitali is responsible for processing HR data and acting as the first point of contact for general HR queries.

Dalel Mharbi

We are thrilled to announce that Dalel Mharbi joined ASP in March 2024 in the pivotal role of Customer Service Manager for Winnipeg International Airport.

Dalel comes to us with a wealth of experience in airport operations, particularly in client relationship management and team leadership. She brings with her a strong track record of delivering exceptional service and fostering positive team dynamics.

In her role at ASP, Dalel will be responsible for overseeing our ASP 24/7 Customer Service Operations. This includes Roving Customer Care, Passenger Processing, Baggage Drop Attendant, and Information Booth functions. Her strategic leadership, operational expertise, and commitment to customer satisfaction will be instrumental in elevating our customer service experience and enhancing stakeholder relationships.

Dalel’s accomplishments in cultivating client relationships, developing operational systems, and fostering a collaborative team culture make her an invaluable addition to our team. We are confident that her contributions will play a significant role in driving the success of our Customer Service Operation.

Please join us in welcoming Dalel to our team. Let’s wish her all the very best and give her a warm ASP welcome.

Karim Khamisa

We are delighted to share that Karim Khamisa has rejoined ASP as the Senior Client Support Manager at Toronto Pearson International Airport. In his previous roles at ASP, Karim played an important role in supporting various security contracts across both the Aviation and Commercial sectors, such as Sudbury Airport, TTC, Crossing Guards, Union Station, City of Toronto Respite, and more. With a robust management background spanning hospitality, technology, and aviation security, Karim re-joins ASP with a strong management background across many industries including hospitality, technology, and aviation security which will assist him in exceeding our clients’ expectations. Please join me in welcoming Karim back to the ASP family, we look forward to his upcoming contributions and achievements in 2024. Welcome back, Karim! Wishing you every success in your new role.