With the holiday season upon us, we have had a busy quarter and some great work being done by our ASP team in Aviation Security.

Pearson Airport Security

Below are some of the post updates for the last quarter for 2021:

• G172C opened 24/7
• FA3022 opened for 16 hours a day
• NPSV tunnel opened for 8 hours a day
• L262 reopened to pre-covid hours
• FD3078 post hours extended to pre-covid hours
• FC3057 hours extended to 16 hours a day
• To support the T1 west bridge specialist guards, the T1 level 4 west bridge position was added

Upcoming Changes:

• NPSV ASIG opening for 8 hours
• T1 Door Patrol A position to be reinstated
• Face mask positions to now be 24/7 operations and 7 additional positions are to be added

Additional Updates

• With many of the posts being reopened or hours extending, most of the schedules in the shift bid have been updated
• Kenaidan successfully finished the Sectorization project in T1 and the entire Kenaidan team was very appreciative of the support and the services they received from ASP
• This year’s runway project was a success, thank you to all the employees who went out of their way to support ASP and the GTAA with this project

Calgary Airport Security

• The Contract with ASP has been renewed for another year, thank you to all the team for your dedication and hard work
• We have been successful in gaining a new position to carry out fire extinguisher and first aid kit inspections
• NPS-A is still closed; no confirmed date as to when this will reopen yet
• We are looking for Supervisors, the positions have been posted, please apply if you wish to be considered for this position
• Have been actively recruiting since June to increase our staff numbers in the operation. Please remember we have a referral bonus scheme for anyone that is referred, and the bonus will be paid out as soon as they have completed their training

Sudbury Airport Security

• A townhall meeting was held by ASP to discuss several items with employees
• We created a continental shift in collaboration with the ASP team
• We had a vacancy for a supervisor. Karl Katzur was appointed as an interim supervisor to support the operation. Karl demonstrated great leadership, dedication and support to the ASP team and was soon promoted and appointed as the Contract Security Manager. Congratulations and well-done Karl

I would like to thank each ASP employee for their hard work and continued dedication in providing the exemplary service ASP is known for. I would like to wish everyone well for the Holiday Season and a prosperous New Year

On behalf of ASP, I want to thank Garinder for being part of the ASP family for 15 years. Garinder started with ASP in November 2006 as a casual guard, worked in T3 at Duty-free and Air India flights. He also worked at various posts in terminal and airside. Garinder proved himself and was promoted to acting supervisor for Air India and Caribbean airline. After a period, he became a permanent Airline Supervisor and Cargo Screener.

A few years later once Air India stopped operations from YYZ, Garinder was moved to Billy Bishop Airport as full-time supervisor. From Billy Bishop airport, he came back to Pearson Airport as an airside and terminal supervisor. In 2013, Garinder was promoted to Service delivery manager for adhoc services and in 2016 promoted to Services Delivery Manager for terminal access control contract. In 2018, he took charge of the specialist contract and in 2019 his title was changed to Operation Manager. In 2021 Garinder was promoted to Senior Operations Manager, due to his dedication, focus and exemplary service delivery not only to the ASP employees, but also to the GTAA. Obviously, reaching this milestone is an exceptional occasion.

It is also a special occasion for ASP as it is a testament to Garinder’s loyalty to ASP over the years. Garinder is a valued member of our family, and his continued contributions are vital for ASP to continue to succeed in fulfilling our mission, vision and stated values Garinder, symbolizes everything we stand for, and we are happy that he has chosen to make ASP an integral part of his professional journey. I am honored to have Garinder in our legacy and would like to express my gratitude for going the extra mile each time he has been called. Once again, Garinder, thank you for your hard work and dedication. We look forward to your continued contributions and a bright and prosperous future together.

As we move into fall there has been a lot of activity within the Aviation Division over the last 3 months which are worth highlighting.

Pearson Airport Security

• The Greater Toronto Airports Authority (GTAA) has implemented a mandatory vaccine policy effective September 14, 2021 that requires all employers and organizations operating at GTAA to ensure that their employees achieve mandatory vaccination by October 31, 2021 by receiving the required Covid 19 vaccine approved by Government of Canada.
• As we begin business resumption with GTAA we have had multiple conversations with regards to posts reopening as we work together to recover from Covid.
• Mask enforcement still remains a priority for GTAA and additional Mask Enforcement locations have been identified.
• As of October 1st, 2021 airport staff will be relocated to the Value Park Garage from the terminal parking garages.

I’d like to introduce Sherry Akbar as our new Training Coordinator for the TPIA security department. Sherry brings a training background in Adult Education with experience as a Lead Facilitator for the Region of Peel. She also brings many years of experience in aviation screening security with extensive knowledge of Transport Canada regulations. Her expertise with in-class and individual training will be a great addition to our training team at Toronto Pearson Airport. Sherry will be working with Nataliya Boychuk to deliver the Access Control New Certification and Recertification courses along with Basic Training and any pre-deployment cross-training sessions.

“Please join me in welcoming Sherry Akbar to the team!”

Calgary Airport Security

• Calgary Airport Authority is expecting to reopen certain locations in their terminal due to increased passenger volumes, this could potentially lead to some of our previous posts reopening.
• We are currently in negotiations for extending the Security Contract with YYC.
• We are working with YYC in the adaption of the Supervisor duties to create separate Airside and Terminal Supervisors.
• Our Client Sherry Beard has moved on from YYC and has joined MLSE in Toronto, we would like to wish her every success in her future endeavours.

Sudbury Airport Security

• ASP has negotiated an extension on the Contract with YSB.
• With the increase in passenger volumes our staffing numbers have increased and we have created a better working schedule for our employees.

We have had a few changes in the operations across the country and I would like to welcome and congratulate the following people on their promotions and new positions.

With the ever-increasing demand on the operation, ASP has created 2 Lead Supervisor positions in support of the management team.

“I would like to welcome and congratulate the following people”

We are both delighted and disheartened to announce the retirement of our Access Control guard Vinod Manchanda. Vinod has been an outstanding part of our organization since January of 2008 and an Access Control guard at Toronto Pearson since August 2004.

Vinod has been a tremendous employee and an integral part of our company for the last 13 years. His contribution will always be valued. His hard work, commitment, dedication, and punctuality will be greatly are worthy of admiration. Filling his shoes will be an almost impossible task.

On behalf of everyone at ASP Inc, I would like to thank him for his years of service and wish him the best of luck.

“On behalf of everyone at A.S.P. Inc. I would like to thank Vince for his years of service and wish him best of luck”

I am pleased to announce that Tyler Hilderbrandt has been promoted to the Supervisor role at the YSB airport on May 28, 2021. Tyler is very passionate about customer service and being part of the Security team at ASP. Tyler started his ASP Journey as a guard on Nov 1st 2018 when ASP acquired the contract. He worked his way from a guard to become a lead. He was selected by YSB authorities and ASP to assist the supervisor with annual parking and training of new employees for their AVOP. Tyler went above and beyond to assist the new manager on-site while he was training. In addition to his duties, he was selected as a health and safety rep for YSB. In Feb 2021, he was placed in the pass control office and was in charge of various duties assigned by YSB. In May 2021, Tyler applied for the site supervisor at YSB. We are very proud of Tyler’s achievements and are looking forward to seeing his continued growth within our organization. We wish Tyler the best of success in the new Supervisor role.

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As new technology is introduced the need for support increases as well. ASP has launched an internal ticketing system to support our evergrowing IT infrastructure. Support requests for anything related to the Intranet or IT Systems Support should be done through this function. Some of the support requests may include but are not limited to,

1. New Page or List Creation (Help)
2. Permission or Access Assistance
3. Site Links and Webpart Creation
4. Library Structure and Content Building
5. News and Events Help
6. Systems not functioning properly
7. General Support

To submit a support request, navigate to the Projects and Information Systems page. Scroll down to the “Need Support” Heading and follow the on screen instructions. Automated emails will be generated to advise you of the status of your support requests.

We are a quarter of the way through 2021 and we are beginning to see a change in operations as we plan and prepare for our borders potentially opening up later this year. Below is a focus on activity we have had in each of our operations:

Pearson Airport Security

• We are supporting the GTAA with the mandatory COVID-19 testing for International arriving passengers and mandatory hotel quarantine, where we are providing over 60 employees daily.
• We are proud to play a role in Toronto Pearson being awarded the “Best large airport in North America” for the fourth year in a row and also receiving a new award for “Best hygiene measures in North America.”
• The new virtual recertification program has been rolled out at the beginning of this year, with the portion of the program being put on our LMS Ispring we are now able to recertify our employees while complying with the current covid restriction.
• We are beginning to roll out our SRA app which is the mobile app for booking of additional guards for specific projects – this provides efficiency in our operations and our response to our clients as well as reducing our carbon footprint.

Calgary Airport Security

• New process for temperature screening at NPS points – wristbands issued to employees to eliminate the need to be temperature screened repeatedly during shift
• We conducted Training classes for SOC and New Hires
• ASP personnel now have dedicated Lunchroom
• Additional Terminal Patrollers have been brought in to assist with COVID quarantine requirements
• We have implemented the ASP intranet along with the new training credential tracker to better report to our clients
• Human Resources implemented Bamboo autoreminders for licenses and credentials – employees now receive reminders directly to their personal emails

Sudbury Airport Security

• We have developed some bespoke technology in enhancing our service delivery to Sudbury Airport by creating an Electronic Aircraft parking app. This app will eliminate the need for manual reports and will make for more efficient reporting to our client.
• As we are going through some contractual changes in the operation due to the effects of COVID-19. Many of our staff have gone above and beyond in their support to not only to ASP but also to Greater Sudbury Airport. Simon Duchesne and Larry Duvall who are constantly are willing to support the operation and regularly make themselves available to support the operation.

Thank you from all of us at ASP.

“we are beginning to see a change in operations as we plan and prepare for our borders to open later this year”