Pease join me in extending best wishes to Frederik Babani, who retired from ASP on March 31st, 2019.

Frederik has been an esteemed member of ASP for 11 years and he has always been a diligent worker. Although he will be sorely missed and impossible to replace, he has more than earned the right to spend more time with his loved ones. Please join me as I extend our warmest wishes for the future to Frederik and his family.

A few words from Frederik:

“I would like to thank you and all the management staff from Burlington Office and Pearson Airport Office for all the great opportunities and experiences I have had at Pearson Airport

ASP provides now so many different quality services and there are so many young and old age guards with so much diversity of experiences. There are many upright accomplishments, but I would like to highlight one example of the great work, the website aspinc.ispringlearn.com. It is a very powerful training resource for the new and old guards to provide and refresh their knowledge.

While I look forward to enjoying my retirement, I know that I will miss ASP – Company. I will remember always the old times working with you and I wish you well in your business and personal life.”

December’s spotlight article is focused on Senthuran Mathieyaparam, who is one of our Aviation Security Supervisors at Pearson International Airport.

He started in 2015 as a casual security guard and was noticed as a leader during his first year on the job. In late 2015, he moved to a full-time Terminal Patrol guard position, where he really got to focus on his customer service abilities and was able to develop his leadership skills as the experience progressed.

During 2016, Senthuran’s Manager, Garinder Grewal, noticed his drive and ambition so much that he knew he had to promote him once again to a full time night Terminal Supervisor. Not only has Senthuran bloomed in the supervisory roles, but he was trained and moved into a back- up Service Delivery Manager role in 2017 to assist during Noman Butt’s absence.

Senthuran took pride in this position and gave it everything he had. He was also trained in the Resource Planning department to help the team fully utilize the casual pool of guards that Senthuran has been developing relationships with for so long.

Senthuran aspires to become a Security Manager; I strongly feel he is not far off from that feat as he continues to set and achieve goals throughout his ASP career. In December 2018, he was recognized for his supervisory achievements by receiving the Supervisor of the Year Award for Pearson Airport.

Keep up the hard work, Senthuran, the sky’s the limit!

One of our Bus Bay access control officer working at BB-21…is Tobias Almel Esguerra and he is employed by A.S.P. Inc. security company.

We would like to express our special thanks to him for the wonderful job he does in helping our passengers transferring from international flights to domestic ones. It is a joy for us to work with such a dedicated non-GTAA employee.

He is an excellent example of how a job should be done. We sincerely hope that all his colleagues will reach his level of accountability and the passion he shows toward our passengers.

ASP Supervisor Hazel Jocson was recognized by GTAA for a Toronto Pearson Safety and Security Tier 3 Eye on Safety (EOS) Award -“Unsung Hero” for coming to the aid of 79-year-old female who fell down an escalator at the Infield Concourse.

Hazel quickly stopped the escalators and provided support to her until paramedics arrived, which took some time. The wound was large and bleeding profusely, so Hazel applied pressure and kept the injured female calm throughout. Hazel remained with the injured female until the fire department arrived, even assisting to lift her onto the stretcher.

Hazel previously assisted another injured passenger who fell in a similar incident. In response to this second incident, she followed up with a report of this hazard and explained that wheelchairs must be made readily available for passengers who require mobility assistance at the Infield Concourse (IFC).

The GTAA and ASP extends their appreciation to Hazel for her outstanding contribution to safety and security and for going above and beyond her day- to-day duties to ensure Toronto Pearson is a safe place to be.

On December 12th, 2018, our K9 Unit Steve Coulcher and his K9 partner Boetie responded to an unattended item on the public side of Terminal 1, Departures Level.

Boetie immediately identified the suspicious package and Terminal 1 departures area was immediately evacuated by Peel Regional Police. During this time our ASP officers, Supervision, and specialists stepped in to assist in crowd control and securing the evacuated area.

Our staff dealt with the entire situation very professionally. Some staff volunteered to help and stay back from their shifts to assist the airport in becoming fully operational in as short a timeframe as possible.

I would like to personally thank the following employees for their efforts during this situation and for your professionalism and assistance. Employees such as you are why ASP continues to grow into one of the leading Security Service providers in Canada.

A special thank you to:
Steve COULCHER and K9 Boetie, Saad JAMIL, Noel MISQUITTAR, Andre SINGH, Amanpreet KOONER, Mohamed MOHAMED, Gurbir AAST, and Ahmed AKBARI.

When you ask for what the definition of dedication to your job is on Google, you should see these pictures of these two gentlemen.

I have had the great pleasure of working with Hardeep Khaneja and Henry Chanthanong for the past two years. I have seen them grow from hard-working site guards to the office professionals they are today. These two individuals put in countless hours calling and working on scheduling the residential/commercial sites. They put in 110% every day, working long into the late night to make sure everything is fully covered.

They are always ready to head to a site to lend assistance and guidance. These two deal with difficult decisions daily and always put in every effort to complete these tasks. They never complain about working late, even when it puts a strain on the personal lives. They work as a team, always being supportive to each other, leaning on each other in challenging times, always calmly answering the phones with the utmost professionalism and building their relationships with the guards.

I have heard many times when they call guards saying “Hey, I have this last-minute request for a guard, can you help us out and cover?” without a second’s pause, the guards say “Yes sir, of course, no problem for you.” This kind of rapport is not given freely; with months of dedication. they have been able to gain the trust and respect of not only the guards, but the entire management team.

I wanted to let you all know the importance of these two gentlemen and their contributions to the Toronto Residential/ Commercial sites of ASP

I say to you THANK YOU, Hardeep and Henry. Without the two of you putting in the efforts you do, we would not be able to enjoy the success we have had this past year. Please all join me in thanking these guys the next time you hear them calling. Keep up the hard work guys – you know it does not go unnoticed.

Well, it has been our first official month with our new and exciting client, the Greater Sudbury Airport (YSB)!

Our strong leadership team truly made the operational transition a smooth one. I’d like to personally thank Michelle Rieux and Tyler Hilderbrandt for all their support and tireless efforts.

Both of you and your front-line team have truly made us a success. I know the Greater Sudbury Airport and the ASP team truly appreciate all your efforts!

Well done and keep up the great work! Merry Christmas and Happy Holidays!

OSR Agent Zhenzhen Gu creates word puzzles as a family past-time with her son and daughter.

The Gu family has even created programs to write the some of the complex puzzles, including cryptograms and crossword puzzles.

Zhenzhen asked us if we would be interested in featuring her family’s puzzles in our monthly internal OSR News Letter. ASP ran the family’s puzzles for three months.

We experienced such great feedback from our team that we  decided to work with Zhenzhen to create an ASP Puzzle Book for the travelling public. These free-of-charge Kids Puzzle Books will feature colouring pages and puzzles themed to Canada and World Travelling.

Up for the challenge? Give one of Zhenzhens’ crosswords a try!

• 

Crossword: Canada’s
Provinces and Territories

1. Picture Province (two words)
2. Beautiful (two words)
3. Canada’s Ocean Playground (two words)
4. Je me souviens
5. Home of “Anne of Green Gables” (three
   words)
6. Land of the Midnight Sun
7. Wild Rose Country
8. Canada’s Arctic (two words)
9. Canada’s Happy Province (three words)
10. Friendly
11. Land of Living Skies
12. Where polar bears, inuksuks, Northern
    Lights and stars are
13. Yours to Discover