By Debbie Ciccotelli, Vice-President, Strategic Initiatives

It is my pleasure to introduce and welcome our new Technical Writer, Zoma Ogbonna, to our ASP family.

Zoma officially joined us on September 21, 2020, when she began an extensive onboarding/orientation program for a few weeks to familiarize her with the organization and our business. She will be working across the organization and reporting to me.

Zoma has over 14 years of Technical Writing experience. Prior to joining ASP, she held the position of Senior Business Analyst and Technical Writer at Workplace Safety & Insurance Board. Zoma holds a Bachelor of Arts Degree in English Literature and Ethics from the University of Toronto, as well as a Juris Doctor degree from the University of Pittsburgh School of Law.

Zoma has a wealth of expertise and experience in developing RFP proposal documents, as well as corporate and operational policies, plans and procedures. Zoma’s project management and process review experience will be a definite asset to the company; her bubbly personality, combined with her collaborative approach, makes her a great fit to the ASP family.

Zoma will be based in our corporate HQ office in Burlington and her company email address is zogbonna@security-asp.com.

Please join me in giving Zoma Ogbonna a warm ASP welcome.


By Noah Thompson, Senior Manager, Special Projects & Information Systems

We are proud to announce that the long-awaited SRA (Service Request Application) development has completed. The SRA is a fully functional mobile application for ordering all services from Explosive Detection Dog Teams to Access Control and everything in between.

The SRA allows for full control of the services ordered and includes a budget-tracking feature for our valued clients to keep track of their funds spent on services ordered from ASP

Extending and changing service requests can be done within the app and notification of changes are sent in real time as schedules are filled and adjusted.

Our onsite supervisors will utilize the app to mobilize required staff for the day-of operations and have the ability to work with clients onsite to make schedule adjustments.

Visibility of all services ordered, past and present, allows for the monitor and control of invoices and future requests.

Direct connectivity to our resource planning team ensures that the services ordered are accurately scheduled and deployed to the correct locations.

The SRA is currently in beta testing and will be available to existing clients in a staggered roll-out through mid-October and available to all of our clients in November 2020.

ASP is excited to move towards a paperless process that is accurate and efficient, giving our clients more time to focus on the work that matters to them and the confidence to know that our team of experienced personnel will be there to support their front-line teams.