Employee Training and Development for our Security Team
"Security Matters"™
Educated & Trained for Performance
At ASP Security Services, we are committed to recruiting, training and developing our employees to be the industry’s best performers. Our comprehensive training curriculum covers the broad range of categories and diverse environments of every industry we serve. All of our core and customized training procedures and programs far surpass industry norms.
As part of our commitment to empower you, our employees, we assess every work site to determine the appropriate training requirements and then add applicable modules to our core training program to deliver a customized learning experience that is relevant to your specific job.
Our intense training programs are delivered through:
- In-class training for theoretical understanding.
- Job specific training for individual roles.
- On-the-floor training for station specific procedures.
Cloud-based technology and mobile training apps are seamlessly combined with our instructor-based programs to enhance and empower your learning.
Core Training
Our core training modules cover the basic skills required for you to succeed in your role. Some training topics include:
- Trespass to property act
- Report writing
- Health and safety
- WHMIS
- Use of force awareness
- Fire extinguisher/fire safety awareness training
- Radio and tactical communication
- Government legislation
- Introduction to law
- Customer service
- Conflict resolution
- Powers of arrest
- Public relations
- Emergency preparedness
- Breach of security
- Leadership
Advanced Training Modules
At ASP, you may receive additional specialized training designed specifically to meet the needs of your site assignment. Some training topics include:
- Access control
- Behavioural recognition
- Canine handling
- Screening
- Fire panel training
- Central dispatch
- CCTV operations
- Security escorting
- Surveillance techniques
- Traffic control
- Patrol techniques
- Advanced customer service
- Special event security
- First Aid/CPR/DFIB
- Vehicle checks
Depending on the industry and type of facility, you will also receive the most advanced and up-to-date site orientation training at every site we protect.
Customer Service Training
At ASP, providing customer service excellence is at the heart of everything we do. Our customer service organizational framework unites people, places, processes and technology by putting people first to ensure exceptional service across every touch point. As your service partner, we focus on delivering service of the highest standards. All of our security guards receive customized customer service training relevant and specific to the job requirements.
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