Residential Security and Concierge Services by ASP
"Security Matters"™
Custom Security Solutions for Residential Spaces
At ASP, our custom solution division addresses the unique needs of the residential security market space. Our concierge and guards are trained to recognize that they are providing a specialty service to the most important personal space that exists—people’s private homes.
Our solutions include options to deploy software, which links tenants to the building community, manage mail and guests, and provide access to various services, such as dining and arrangements, groceries, and dry cleaning services.
Services include:
- Concierge
- Guard
- Mailroom
- Foot and mobile patrol
- Building management
- Parcel control
- Key control
- Contractor escorts
- Snow removal
- Parking lot escorts
- Parking pass / vehicle control
- Ticketing and towing services
- Party room services
- Equipment management
- Tenant services
- Fire announcements
Why Choose ASP for Your Residential Needs?
In today’s dynamic urban landscape, ensuring the safety and well-being of residents is paramount. At ASP Security Services we understand the unique challenges faced by property managers and security managers in this environment. With over 20 years of expertise in the field, we have crafted specialized residential security and concierge services tailored to meet the diverse needs of modern spaces. Whether it’s ensuring a safe environment, managing visitors, responding to incidents, or providing top-notch concierge services, ASP is the trusted partner you can rely on. Our commitment to excellence, coupled with our deep understanding of the residential security domain, makes us the preferred choice for many.
ASP’s Comprehensive Suite of Residential Services
At ASP, we believe that “Security MattersTM“. More than a slogan, it’s the core principle that guides every service that we offer. Our range of services is designed to provide comprehensive solutions, ensuring that every aspect of residential security and concierge needs is addressed with precision and care.
- Concierge Services
Our dedicated concierge personnel are stationed in reception areas to provide exceptional customer service and support. From booking amenities, answering phones, greeting residents and visitors, to managing mail and parcels, we ensure all administrative tasks are handled with utmost professionalism. This service is ideal for properties that prioritize premium customer service, relieving property managers and other building staff from the burden of these tasks.
- Guard Services
Safety is paramount. Our licensed security professionals patrol properties, deter threats, remove vagrants, investigate noise complaints, assist with fire evacuations, and more. With our guards on duty, residents can feel secure knowing that the risks they face are managed promptly, ensuring a safe environment.
- Mailroom/Parcels
With the rise of online shopping and home grocery delivery, managing a high volume of deliveries can be a challenge. Our team ensures that all parcels are received, tracked, and handed over to the right residents, ensuring that deliveries are smooth and secure, making mail and parcel tracking, receiving, and issuing easy.
- Foot and Mobile Patrol
Visibility and presence matter. Our foot and mobile patrols are designed to identify hazards, deter threats, provide assistance, and ensure that the property is always under watchful eyes. This reduces crime and improves feelings of safety and security.
- Fire Announcements
In emergencies, communication and guidance are key. Our team is trained to provide timely updates during fire alarms via annunciator systems, to correctly interpret information from fire panels, how to prepare front entries for the arrival of emergency services, and how to use fire extinguishers so that residents are informed and safe.
- Key Control
Access control is crucial, and a critical part of access control is key management. We track all assigned keys, ensuring that only authorized personnel have access to restricted areas, reducing risks associated with unauthorized access and identifying quickly when keys have not been returned.
- Contractor Escorts
We understand the need for contractors in residential spaces. Our team ensures that they are registered, escorted, and monitored, ensuring the security of residents and their homes.
- Parking Passes / Vehicle Registration
Efficient parking management is essential, particularly in urban areas where available spaces can be very limited and theft from vehicle crimes are abundant. Our team ensures that only authorized vehicles are parked and that the parking areas are patrolled regularly, reducing potential incidents and ensuring efficient as well as lawful use of parking spaces.
- Ticketing Services
Illegal parking can be a nuisance to building staff as well as residents. Our trained and certified personnel ensure that the site parking rules are enforced, providing a smooth parking experience for all, while deterring and punishing illegal parking.
- Party Room Services
Special events should be memorable for the right reasons. Our team ensures that noise levels are reasonable and the property is protected from potential damages, ensuring better-controlled special events. We are also able to provide security staff with Smart Serve licenses for functions that involve alcohol.
- Fire Watch
In the event of fire detection system malfunctions or bypasses, our trained personnel are on standby to monitor and respond to potential fires, ensuring the safety of all residents and providing legally required fire code compliance.
Take the Next Step with ASP
At ASP Security Services, our commitment to excellence is unwavering. With over two decades of experience in residential security and concierge services we have honed our skills to provide services that not only meet but exceed expectations. Our team’s expertise, combined with our dedication to customer satisfaction, makes us the ideal partner for your residential security needs. Don’t leave the safety and well-being of your residents to chance.
Are you ready to elevate your property’s security and service standards? Fill out the form below to learn more about how ASP can make a difference for you.
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